I purchased my Blendtec Total Blender back in 2011. As I missed Costco roadshow and did not see it in my local warehouse at the time, I just bought it on Amazon. One good thing I like Amazon is that my invoice still sits in my account, it says,
Shipped on February 9, 2011
1 of: Blendtec WildSide HP3A Total Blender – 3 Qt (96 oz) Container & 4″ Blade – BLACKSold by: Healthy Home and Kitchen $429.95
Wow, comparing to today’s deal, it was too expensive as my package didn’t include the Twister Jar. Well, I won’t regret as I’ve already used it these many years and it still works great.
The main reason I chose Blendtec was the ease of clean. One drop of soap with one cup of warm water, set for 5 seconds spin then rinse it, DONE! Once in a while I still threw it into the dishwasher upper rack for a regular wash with the heat on. I doubt any one would specifically set the heat off just for this extra jar, although the notes on the lid remind you to do so. After more than 3 years, one day I used it to dice bunch of veggie in dry mode. Suddenly the machine stopped in the middle of a cycle. The veggie was like dough clogging the blade. I shake it a bit then forced another cycle. Not long I smelt the rubber burn and the machine stuck again. Take off the jar, there were some brown pellets on the base near the drive socket. I just realized something went wrong. The rubber seal at the bottom of the jar worn out. Pouring out the food, I tried to rinse the jar and it started leaking. I had a blurred memory that my Blentec came with a 3 years warranty. Damn, just passed it! Before ordering the replacement jar, I just did a quick search to see if some one had the similar issue. I did find it and also found that Blendtec extended its standard warranty to 7 years for all HP3A purchased made on or after 6/1/2011. Even sweeter, some one mentioned the warranty is retroactive. After verifying it on Blendtec’s site, I called customer support immediately. The new jar came in about two weeks and the rubber gasket which seals the blade has more plastic look.
The replacement came with a 3 years warranty as being treated as a separate purchase. I knew it eventually would wear out again, but this time I will keep in mind the tips given by the representative who handled my claim,
- Manually spin the blade shaft 3 time before using
- Don’t press on the jar lid while motor is on
- Don’t wash it with the dishwasher heat on